Southfield Collision and Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM / Sat: 8:00 AM - 4:00 PM
5

I was skeptical at first but what an Amazing place! Peter was very informative and takes care of anything that’s needed! Financing is also available if cash isn’t on hand at the moment. I take the wife’s and I vehicles up there and if they’re too busy for any reason, The Livonia location is just as great! Will be back

1

1

The customer service here was not up to par. Was hung up on while calling about a tow I have been waiting on for 3 hours

5

Awesome customer service and fast service thanks guys

5

I wish I had the gentleman’s name who helped me this evening. He was sent through State Farm to help and he was here in excellent timing, was helpful and very courteous and efficient.. His customer service was excellent and he was there to get the job done and keep moving. Good worker to have as he is productive for company and a pleasure to customers. Thank you sir, you are appreciated by this customer, especially on this very chilly evening. Thank you!!! :)

5

I had a great experience with James he was kind and patient when he came to assist me with my car. Thank you so much!!

4

I took my car there because they were on my warranty list. They are honest and efficient. I was very satisfied with the service on my Ford Fusion.

1

Where to start.. unorganized, shop is a mess. No leadership skills. Technician's that work on the vehicles are not qualified at all. Unprofessional staff that will lie and swindle you plan on your car being there for multiple months and being unsatisfied once they finally (complete) it!

Clandestine, we don't have any record of you being in our shop. We would like the opportunity to investigate your feedback further. Please contact us at 248-665-8888 and ask to speak to a manager. Have a great day!

- New Roads Auto Center
5

They did a really good job with repairing my water pump and radiator. The staff is also nice and friendly.

5

Our car broke down during our stay and we were stranded. They got us back on the road fast and the price was fair.

Bryan, Thanks for the amazing review! Glad we were able to get you back on the road!

- New Roads Auto Center
New Roads Auto Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call New Roads Auto Center (248) 665-8888 if you have any issues in accessing any area of our website.
24640 Telegraph Road Southfield, MI 48033 (248) 665-8888